If you're involved in a motor accident in Malaysia, here are the key steps you should take:
- Ensure Safety First
Move to a safe location if possible. Turn on your hazard lights to alert other drivers of the accident. If anyone is injured, call for emergency medical assistance (dial 999 in Malaysia).
- Check for Injuries
Check yourself, passengers, and others involved in the accident for injuries. If needed, seek medical help immediately.
- Call the Police
If there are injuries or significant damage, call the local police to report the accident.
- Exchange Information
Exchange personal and vehicle details with the other driver(s), including:
- Name, address, phone number
- Insurance details (company and policy number)
- Vehicle registration number
- Driver's license number
- Do Not Admit Fault
Avoid admitting fault or making statements that could be interpreted as such. Stick to the facts when discussing the accident.
- Take Photos
Take clear photos of the accident scene, vehicle damage, any visible injuries, and any relevant road conditions or signs. This evidence will be helpful for insurance claims or legal matters.
- Contact Your Insurance Provider
In the event of an accident, please call EQ Insurance Motor Hotline (65) 6311 3211 for assistance.
Follow our guidance on how to proceed with Towing Service in Malaysia to Singapore.
- File an Accident Report with Malaysian Authorities
However the severity of the accident, you must file a report with the nearest police station.
In Malaysia, the police will provide an accident report that you will need for insurance purposes and legal processes. Obtain a copy of the police report.
