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EQI Staff
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Executive, Recovery (Claims)
Full-Time
Responsibility
Manage recoveries on all types of insurance claims
Conduct recovery activities through various channels such as phone calls, emails and formal correspondence
Follow up closely with outsourced recovery agents or lawyers to ensure timely and effective recovery action
Monitor, track and update the status of all recovery cases
Maintain accurate and up to date records of all recovery effort and outcomes in the system
Other tasks as assigned by supervisor
Requirement
GCE 'O' Level and above
Possess Certificate in General Insurance
Proficient in Microsoft Office
At least 1 year of claims or collections experience is preferred
Team Player
Good communication, problem-solving, analytical and negotiation skills
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