Our EQI field officers will guide you with the motor accident assistance (including roadside assistance in Singapore and accident towing to any of our authorised workshops), motor accident reporting or motor breakdown assistance.
We reimburse expenses for repairs done at our panel of quality workshops. Upgrade to our Comprehensive Premier plan to have repairs done at any workshop of your choice.
We pay the reasonable medical expenses incurred by you, any authorised drivers or any passenger in your Vehicle as a result of an accident directly involving your Vehicle.
We provide coverage against your legal liability arising from any accident for death or bodily injury to any person and damage to third-party property.
We provide personal accident benefits and coverage for medical expenses incurred due to a car accident.
Call us ANYTIME when you are ANYWHERE in Singapore (+65) 6311 3211 for on-site motor assistance.
We provide useful claim advice, assistance in filing of the accident report, and assessing the damages to your vehicle at the accident scene through our EQI field Officers.
We provide flexible credit card instalment (selected banks only) payment plans for you.
We provide daily reimbursement of $50-70 per day (depending on plan type) up to 7 days should there be a loss of use of your Vehicle.
We provide warranty for up to 12 months for repairs carried out at any EQI Authorised Workshop.
Remain calm. Call our EQI Claims Hotline ANYTIME at +65 6311 3211 when you are ANYWHERE in Singapore.
Yes. Excess is payable for your own damage claims according to the terms and conditions of your policy.
You do not have too as EQ Insurance is not participating in the IDAC scheme.
If you have been successful in your counter claim for uninsured losses such as excess and the loss of use, EQ Insurance will reinstate your NCD subject to no late reporting of accident. You will need to recover at least 80% of uninsured losses from the other party and provide copies of the letter of demand, discharge voucher and the settlement breakdown.
For an unamed driver, an additional excess applies. This amount is stated on your Certificate of Insurance / Schedule in the policy. If this unnamed driver is young, elderly or inexperienced driver, an additional excess of $3,000 will be applied.
The market value (at the time of loss) is determined by looking at the recent transactions for the same model and age of vehicle. These transacted values are reported in various publications, such as newspaper, car magazines, motoring guides and information from car dealers.
Yes. If the loan is fully paid up, you may choose to insure your vehicle under a Third Party, Fire & Theft or Third Party Only Cover. Our vehicle age limit which is based on the year of registration for the different coverage is as follows: Comprehensive Cover is up to 10 years old Third Party, Fire & Theft Cover is up to 15 years old Third Party Only Cover is up to 20 years old.
Yes, this protector can be purchased provided you have a No Claim Discount of 50%. It protects your NCD following an accident. However, this NCD protector is:
a) not transferable to another Insurance Company. In the event that your Policy is cancelled after a claim, the normal NCD reduction shall apply.
b) not applicable to any accident involving the loss of NCD as a result of non-accident reporting or late accident reporting as set out in the terms, conditions and exceptions of the Policy.