Claims

We are always dedicated to help you in any claim matters. To find out more on how to file a claim and the supporting documents required, read more from the list below:

Please submit via our eClaims portal for following claims:
Please submit via Merimen system for following claims:
Claim Submission/Notification
We will be accepting softcopy claims submission/notification for all claims via the following channels:

Motor Claims : motorclaims@eqinsurance.com.sg
A&H Claims : anhclaims@eqinsurance.com.sg
P&C Claims : pncclaims@eqinsurance.com.sg

Please take note that:
a. EQI reserve all rights to request for the original documents if required at later time.
b. Claim notification should still be provided to us in accordance to the timeframe stipulated in relevant policy.