Privacy Policy

EQ Insurance Company Limited ("EQ Insurance") recognises and shares the privacy concerns of visitors to this Web site. Several measures are taken on this site to safeguard your personal information.


We collect and store any information you enter on our web site when you transact with us, such as your name, e-mail address, home or work address or telephone number.

We receive and store certain types of information whenever you transact with us, for example, your IP address, browser type, domain names, access times and referring Web site addresses. This is accomplished by the use of tracking technologies provided by media agencies. The information collected is used for the operation of our service, to maintain the quality of our service, and to provide general statistics regarding usage of our website. No personally identifiable information is used for this purpose.

The information we collect from you via this Web site will be used in the normal course of conducting our insurance business. For example, the information may be used to evaluate your other insurance needs, and to provide service in connection with any policy that may be issued to you. From time to time, we may also send you information about our other products and services that we think may be of interest to you. We do not sell or rent our customers' e-mail addresses to third parties for the purpose of transmitting unsolicited e-mail messages.

You may opt-out of such future communications by contacting us, if you do not wish to be contacted about our other products or services.

EQ Insurance have put in place firewalls that protect this website. Industry standard Secure Socket Layer (SSL) communication protocol is the de facto cryptographic standard that we use for securing data communication between the browser and our website. We secure your personal information in a controlled, secure environment, protected from unauthorised access, use or disclosure, using industry standard security techniques. We also limit access of personal information about you to certain employees who we believe reasonably need the information to provide services to you.

Your personal information may be shared with EQ Insurance's service providers, business partners and agencies that assist EQ Insurance in administering its transactions with you. We may also share the information with other insurers as part of the industry's efforts to ensure the proper administration of claims. Apart from this, EQ Insurance will not make such information available to third parties other than to governmental or regulatory authorities or as required by law, or as authorised by you.

This privacy statement applies to our personal and commercial insurance sections of EQ Insurance's website. We are not responsible for the websites of other companies that may be hyperlinked to this website. We may amend this Policy from time to time and will place any such amendments on this website. This Policy is not intended to, nor does it create any contractual rights between EQ Insurance and the customer.