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About Us


Vision

To be a financially strong, Singapore-based multinational insurance firm writing international business

 

Mission

To underwrite a profitable portfolio of non-life insurance business, develop a team of competent, young executives to lead the company’s expansion, and to build a value-driven organization from day one of the company’s operations

 

Core Values

Ease

To ensure that intermediaries have access to us, and our facilities for quotation and issue of certificates of insurance

To ensure that customers enjoy a seamless enquiry, application and payment process, making it easy for them to buy our products 

 

Quality

To ensure that intermediaries benefit from quality support, advice on guidelines and consistent information on procedures

To ensure that customers benefit from quality products, advice and consistent information when purchasing a policy or enquiring on a claim

 

Integrity

To ensure that intermediaries experience transparency in our dealings and procedures

To ensure that customers experience honest and reliable claims solutions

 

News & Promotion

  • Fitch Ratings has upgraded the Insurer Financial Strength (IFS) rating of EQ Insurance Co Ltd (EQI) to ‘BBB+' from 'BBB'. The Outlook is Stable.
     
  • EQ Insurance receives Business Continuity Management Certification.

Annual Publications

EQ Insurance in 2012

 

EQ Insurance in 2011

 

 

 

 

  

 

EQ Insurance in 2010

 

EQ Insurance in 2009

 


 

Privacy Policy

EQ Insurance Company Limited ("EQ Insurance") recognises and shares the privacy concerns of visitors to this Web site. Several measures are taken on this site to safeguard your personal information.

What information does EQ Insurance collect from you?

We collect and store any information you enter on our web site when you transact with us, such as your name, e-mail address, home or work address or telephone number.

What other information can be retrieved when you access EQ Insurance website?

We receive and store certain types of information whenever you transact with us, for example, your IP address, browser type, domain names, access times and referring Web site addresses. This is accomplished by the use of tracking technologies provided by media agencies. The information collected is used for the operation of our service, to maintain the quality of our service, and to provide general statistics regarding usage of our website. No personally identifiable information is used for this purpose.

What EQ Insurance does with the information collected from you?

The information we collect from you via this Web site will be used in the normal course of conducting our insurance business. For example, the information may be used to evaluate your other insurance needs, and to provide service in connection with any policy that may be issued to you. From time to time, we may also send you information about our other products and services that we think may be of interest to you. We do not sell or rent our customers' e-mail addresses to third parties for the purpose of transmitting unsolicited e-mail messages.

You may opt-out of such future communications by contacting us, if you do not wish to be contacted about our other products or services.

How does EQ Insurance protect my information?

EQ Insurance have put in place firewalls that protect this website. Industry standard Secure Socket Layer (SSL) communication protocol is the de facto cryptographic standard that we use for securing data communication between the browser and our website. We secure your personal information in a controlled, secure environment, protected from unauthorised access, use or disclosure, using industry standard security techniques. We also limit access of personal information about you to certain employees who we believe reasonably need the information to provide services to you.

Your personal information may be shared with EQ Insurance's service providers, business partners and agencies that assist EQ Insurance in administering its transactions with you. We may also share the information with other insurers as part of the industry's efforts to ensure the proper administration of claims. Apart from this, EQ Insurance will not make such information available to third parties other than to governmental or regulatory authorities or as required by law, or as authorised by you.

 Changes to the Privacy Policy

This privacy statement applies to our personal and commercial insurance sections of EQ Insurance's website. We are not responsible for the websites of other companies that may be hyperlinked to this website. We may amend this Policy from time to time and will place any such amendments on this website. This Policy is not intended to, nor does it create any contractual rights between EQ Insurance and the customer.

Terms Of Use

This website is owned and operated by EQ Insurance Company Limited ("EQ Insurance"). Please read these conditions carefully before accessing the website. By accessing and / or using this website and any of its pages, you are bound by these Terms of Use. EQ Insurance has the right to change these Terms of Use from time to time.

Disclaimer

To the fullest extent permissible pursuant to applicable law, the materials on this website are provided as is and without warranties of any kind, either expressed or implied. While EQ Insurance endeavours to ensure that the content is accurate and up-to-date, EQ Insurance makes no representation or warranty of any kind as to the accuracy or completeness of the content or any part of it. EQ Insurance is not under any obligation to update or correct any error in the information after the date of its publication.

We do not give any warranty that access to any content on this website, or to this website as a whole, will be provided uninterrupted or free from errors, viruses or other malicious, destructive or corrupting code, agent, program or macros. However, the Internet is not a secure medium and we do not give any guarantee that any communication through this web site that you may send us or we may send to you will be received or that the contents will remain confidential, secure or unmodified during the transmission.

 Limitation of Liability

Unless we expressly say so, this website does not provide full information on any of the insurance coverages we provide, its benefits, terms, conditions and exclusions. Please refer to the actual policy or the relevant product or services agreement. EQ Insurance does not warrant the truth, accuracy, adequacy, completeness or reasonableness of the information and materials contained in or accessed through this website and expressly disclaims liability for any errors in, or omissions from, such information and materials.

You acknowledge and accept that EQ Insurance, its directors, officers, employees shall not under any circumstances, and regardless of cause of action, be liable to you or any other party for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website even if EQ Insurance had been advised as to the possibility of such damages. EQ also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in this website or your downloading of any materials, data, text, images, video, or audio from this website.

This website may be linked to other websites which are not maintained by EQ Insurance. EQ Insurance does not accept any responsibility for the contents on these websites. The link provided in this website to other websites also does not mean or imply EQ Insurance's approval or endorsement of such websites or their contents.

Copyright

Copyright in the whole and every part of this site belongs to or is licensed to EQ Insurance, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form in or on any media to any person without prior consent of EQ Insurance. EQ Insurance is the owner and proprietor of or has the right to use all the marks, whether service marks, trademarks or logos found in this website. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without EQ Insurance’s prior written permission. Images displayed on this website are either the property of, or used with the permission by EQ Insurance.  The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by EQ Insurance. Any unauthorised use of images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Applicable Law and Jurisdiction

By accessing this Website, you agree that such access and/or use, as well as these terms, shall be governed by the laws of Singapore and via the exclusive jurisdiction of the Singapore Courts unless expressly agreed otherwise by EQ Insurance.